Management Skills

Performance Management

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Overview (PDF)

R 2 500.00

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Description

Performance Management is not a company’s way of employing “micro-management” techniques that stunt the professional growth of its employees, but rather a strategic approach to ensuring the efficiency and effectiveness of an organisation. This programme is designed for those who manage the day-to-day performance of staff and equips learners with the skills and techniques needed to ensure staff performs to the peak of their abilities. The aim of this programme is to ensure organisational performance is achieved and business goals are being met through individual performance management. NQF Level 4


Outline

The Basics
What is Performance Management?
How does Performance Management Work?
Three Phase Process
Assessments
Performance Reviews
Establishing Performance Goals
Strategic Planning
Job Analysis
SMART Goal Setting
Motivation
Monitoring Results
360 Degree Feedback
What is 360 Degree Feedback vs Traditional Performance Reviews?
The Components
Competency Assessments
Competency Assessment Defined
Implementation
Developing Competency Assessments
Kolb’s Learning Cycle
Experience
Observation
Conceptualisation
Experimentation
Motivation
Key Factors
The Motivation Organisation
Identifying Personal Motivators
Evaluating and Adapting
The Performance Journal
Recording Goals and Accomplishments (‘Brag-Book’ Concept)
Linking with your Employees / Managers
Performance Coaching
Keeping Track
Creating a Performance Plan
Goal Setting
Establishing Desired Results
Prioritisation
Measuring Actual Performance against Desired Standards
Evaluation