R700.00
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Learning Outcomes
| Identify key behaviours required in performance planning by recognising how to commit and promote ongoing performance management, rather than simply the performance review |
| Spot the warning signs of poor performance and take pre-emptive action |
| Understand motivation in the workplace and how to achieve the most from your employees |
| Determine the best method to reward good performance, both financially and non-financially |
| Ensure that all team members understand and commit to their goals, and are clear about how their progress will be measured |
| Provide effective coaching and deliver constructive feedback |
| Effectively prepare for the performance review |
| Provide timely, effective actual reviews, practicing the ‘art of no surprises’ |
Description
The aim of this programme is to ensure organisational performance is achieved and business goals are being met through individual performance management. NQF Level 4
Outline
| The Basics | |
| What is Performance Management? | |
| How does Performance Management Work? | |
| Three Phase Process | |
| Assessments | |
| Performance Reviews | |
| Establishing Performance Goals | |
| Strategic Planning | |
| Job Analysis | |
| SMART Goal Setting | |
| Motivation | |
| Monitoring Results | |
| 360 Degree Feedback | |
| What is 360 Degree Feedback vs Traditional Performance Reviews? | |
| Competency Assessments | |
| Competency Assessment Defined | |
| Implementation | |
| Developing Competency Assessments | |
| Kolb’s Learning Cycle | |
| Experience | |
| Observation | |
| Conceptualisation | |
| Experimentation | |
| Motivation | |
| Key Factors | |
| The Motivation Organisation | |
| Identifying Personal Motivators | |
| Evaluating and Adapting | |
| The Performance Journal | |
| Recording Goals and Accomplishments (‘Brag-Book’ Concept) | |
| Linking with your Employees / Managers | |
| Performance Coaching | |
| Keeping Track | |
| Creating a Performance Plan | |
| Goal Setting | |
| Establishing Desired Results | |
| Prioritisation | |
| Measuring Actual Performance against Desired Standards | |
| Evaluation | |
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