R500.00
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Description
Leaders who reach the top do not simply pay lip service to the importance of effective communication but instead study the art in all its forms, to improve on this critical skill. When done well, leadership communication inspires trust and positive change, and drives better outcomes for individuals, teams and organisations.
Outline
| Introduction | |
| What Is Leadership Communication and why is it important? | |
| The Connection Between Communication, Conversations and Organisational Culture | |
| Core Traits of Successful Leadership Communication | |
| Key Competencies | |
| Awareness: The Power of Mindfulness | |
| Authenticity: The Key to Building Genuine Connections | |
| Using Transparency to Break-Down Communication Barriers | |
| Humanising Data to Create Value | |
| Strategic Alignment of Key Messages (Communicating with Power and Purpose) | |
| Simplify: Unpackaging Complex Messages | |
| Using ‘Sticky’ Metaphors to Reinforce Key Concepts | |
| Cross-Cultural Competence (Inclusivity) | |
| Empathy: Demonstrating Care and Concern | |
| EQ-Based Listening | |
| Adapting your Communication Style | |
| Using the Right Gestures (Body Language) to Add Credibility to your Message | |
| Questioning Skills | |
| Giving Clear and Concise Instructions | |
| Giving Constructive Feedback (Empowering Others to Succeed) | |
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