Management Skills

Building High-Performance Teams

4.5 (28 ratings)

Overview (PDF)

R700.00

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Learning Outcomes

Understand your own leadership style with the goal of more effectively leading each member of your team
Assemble and manage diverse teams to optimise innovative and high-quality outcomes
Develop effective team behaviour that enable each member to do their best
Address team challenges effectively
Develop practical skills of resolving conflict, providing feedback, and holding members accountable

Description

This programme explores the basic concepts of team development, critical elements of high performance and common issues that teams face. It is an opportunity for team members and organisations to build healthier, stronger relationships with one another, to reaffirm their collective purpose and to plan steps to improve team effectiveness. NQF Level 4


Outline

1. Characteristics and Behaviours of High-Performing Teams
What is a High-Performing Team?
Characteristics of a High-Performing Team
What do High-Performing Teams do Differently?
2. Leading High-Performance Teams
Leadership vs Management (Understanding the Key Difference)
The Role of Leaders and Managers
The Connection Between Communication, Conversations and Organisational Culture
The Five C’s and Principles of Leadership
Core Traits of Successful Leadership Communication
Using Transparency to Break-Down Communication Barriers
Strategic Alignment of Key Messages (Communicating with Power and Purpose)
Simplify: Unpackaging Complex Messages
Cross-Cultural Competence (Inclusivity)
Giving Clear and Concise Instructions
Giving Constructive Feedback (Empowering Others to Succeed)
3. Developing Effective Team Behaviour
Individual / Team Roles and Behavioural Styles (Business Chemistry)
Group Performance Factors
Setting Behavioural Expectations to Promote Better Collaboration
Understand Why Teams Fail and Learn to Avoid these Mistakes
Practical Tips for Building a High-Performing Team
Team Evaluation Tool to Improve Team Performance