R500.00
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Learning Outcomes
| Apply the requirements of effective business writing |
| Decide on the appropriate form and layout of documentation |
| Organise information logically |
| Compile different types of documentation successfully |
| Identify and rectify areas of style, punctuation, language content and layout |
Description
As the business environment grows in its complexity, the importance of skillful communication becomes essential in the pursuit of organisational goals and objectives. NQF Level 4
Outline
| 1. Effective Written Communication | |
| Challenges of Good Writing | |
| Determining Style | |
| Paragraphs and Sentences | |
| Using Appropriate Words | |
| Verb Tenses | |
| Bullet Points and Numbering Systems | |
| Improving Clarity | |
| Punctuation, Spelling and Grammar | |
| Editing Written Material | |
| 2. Business Letters | |
| Structure and Layout | |
| 3. Planning and Writing Business Emails | |
| Writing Professional Emails that Gets Noticed | |
| Email Etiquette | |
| 4. Business Report Writing | |
| The Difference between Good and Poor Reports | |
| Different Types of Reports | |
| Detail Required in Achieving your Objectives | |
| Information and Structure | |
| Format | |
| Using Illustrations | |
| Using Statistics | |
| Creating a Reference List | |
| Appendices | |
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