Foundation Skills

Professional Business Writing

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Overview (PDF)

R1 800.00

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Learning Outcomes

Apply the requirements of effective business writing
Decide on the appropriate form and layout of documentation
Organise information logically
Compile different types of documentation successfully
Identify and rectify areas of style, punctuation, language content and layout


As the business environment grows in its complexity, the importance of skillful communication becomes essential in the pursuit of organisational goals and objectives. NQF Level 4


1. Effective Written Communication
Challenges of Good Writing
Determining Style
Paragraphs and Sentences
Using Appropriate Words
Verb Tenses
Using Pronouns, Bullet Points and Numbering Systems
Improving Clarity
Punctuation, Spelling and Grammar
Editing Written Material
2. Business Letters
The Envelope
3. Planning and Writing Business Emails
Writing Professional Emails that Gets Noticed
Email Etiquette
4. Business Report Writing
The Difference between Good and Poor Reports
Different Types of Reports
Detail Required in Achieving your Objectives
Information and Structure
Using Illustrations
Using Statistics
Creating a Reference List