R700.00
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Learning Outcomes
| Differentiate between process and content facilitation |
| Identify the core practices and skills required for effective facilitation |
| Understand how to stimulate group participation and positively handle conflict |
| Discuss various participatory learning approaches and how they can be used in facilitating dialogues and learning sessions |
| Describe the differences between training, presenting and facilitation |
| Explain and also apply different solutions to deal with the challenges that one can face while facilitating a session |
| Describe and know when or which interactive methods to use while facilitating specific sessions |
Description
This programme is highly participative and designed to provide learners with the tools and resources they need to become great facilitators. NQF Level 5
Outline
| Introduction | |
| What is Facilitation? | |
| How Facilitation Differs from Training and Presenting | |
| 1. Developing your Skills as a Facilitator | |
| Self-Assessment: Can I Facilitate? | |
| The Role of the Facilitator | |
| Skills and Characteristics of a Good Facilitator | |
| Non-Verbal Skills (Body Language) | |
| Verbal Skills | |
| Giving Feedback | |
| Professional Conduct | |
| Dress for Success | |
| 2. Developing your Presentation Skills | |
| Improving your Confidence as a Presenter | |
| Overcoming Stage Fright | |
| Preparation Techniques | |
| Establishing Credibility with your Audience | |
| Visual Aids | |
| 3. Pre-Session Planning | |
| Developing your Objectives | |
| Targeted Participant Selection | |
| Developing the Session Structure | |
| Developing your Delivery Strategy | |
| Editing and Finalising your Material | |
| Technical Requirements | |
| 4. Experiential Learning Techniques and Processes | |
| Adult Learning Principles | |
| Experiential Learning Processes | |
| Experiential Facilitation Styles | |
| Creating Ways to Assess the Performance of a Group | |
| 5. Facilitation Techniques | |
| Interactive Facilitation Techniques | |
| Solution-Driven Techniques | |
| 6. Setting the “Mood” | |
| Creating a Safe Environment | |
| Group Dynamics | |
| Methods of Engaging Participants | |
| 7. Managing the Challenges One Faces While Facilitating | |
| Dealing with Questions Effectively | |
| Managing Conflict | |
| Managing Time | |
| Involving all Participants | |
| Handling Dominant People | |
| Working with Shy People | |
| Working with Diversionary People | |
| Working with the Perfect Participant | |
| People are Not Listening or Participating | |
| Distractions | |
| Conclusion | |
| Evaluating the Success of a Session | |
| Additional Resources | |
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