Transferable Skills

Minute Taking

The minute taker plays a vital role within the meeting structure.
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Overview (PDF)

R 1 800.00

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Learning Outcomes

Write and distribute minutes with confidence
Understand best practice theories to prepare for meetings and write effective minutes
Clearly identify your role before, during and after the meeting
Identify positive strategies to listening and summarising
Deal with jargon, technical language and grammar professionally


Minutes enable an organisation to meet its obligation to conduct business in a transparent and accountable manner and keep the organisation’s membership, stakeholders, or the general public informed on the evolution of decisions that affect them. NQF Level 3


1. Introduction
The Difficulties of Minute Taking
The Difference Between Good and Poor Minutes
Meeting Terminology
2. Preparing for the Meeting
Pre-Meeting Preparation
Notice of Meeting
Agenda Setting
3. Minute Taking and Speedwriting
Basic Principles for Effective Minute Taking
Physical Requirements to Improve your Writing Speed
Summarising Information
Using Abbreviations and Symbols
Phonetic Writing (Writing What you Hear)
How to Improve Concentration and Memory Retention
Taking Minutes of Unfamiliar Information
Posture and Movement to Increase Writing Speed and Professionalism
4. Drafting Professional Minutes
Assessing your Readers
Your Information (Key Principles)
Structure: Achieving a Logical Flow to Complex Information
Style and Format (Formal, Informal and Action Minutes)
Blueprint for Perfect Minutes
5. Professional Business Writing Principles
Paragraphs and Sentences
Punctuation, Spelling and Grammar
Word Choice
Verb Tenses
Bullet Points and Numbering Systems
Acceptance of Accuracy of Minutes by Meeting Participants